FAQs

When you purchase tickets online, you’ll receive a confirmation email with your tickets. Can’t find it? Click here to have the confirmation email resent to the email address you used to purchase your tickets.

The Convention Center has on-site parking for nearly 1,000 cars, with additional spaces within easy walking distance. On-site parking is located behind the building. The Prime Osborn Convention Center charges $10.00 for parking, subject to change.  Prime Osborn Convention Center Parking Map

All tickets are good for any one day of the show.  Same day re-entry is available by having your hand stamped.

Yes. Friday of the show is Senior Day and all three days of the show we honor our Heroes, Teachers, & Nurses.  Click here for more information.

Heroes will be honored all three days of the show. We invite all active military personnel, veterans, police, fire, and first responders to attend the show free of charge. Simply present valid ID at the box office. For your service and sacrifice, we thank you. Please note, this offer does not extend to family members, click here for more information.

No. We do not allow pets at any of our events, with the exception of service animals or animals that are accompanying our vendors. 

Yes. We hope you and your little one have a great time at the show!

We do not. We recommend bringing your own wheelchair or scooter if you need one. 

No.

Yes, but please note that all bags are subject to search upon entering the facility.

No, outside food and/or drink are not permitted.

Yes, snacks and beverages are available for purchase at the Savor...Jacksonville concessions. We also have food trucks available on Friday and Sunday.  Please note no outside food or beverage is allowed. 

There will be show guides at the front of the show with the exhibitors listed alphabetically in each section along with the corresponding booth number. 

Friday is the best time to visit the show if you are looking to avoid crowds.

We do! Click here to see our Online Exhibitor List and meet this year’s experts. 

No. Celebrity appearances and presentations are included with the cost of your ticket.

No, seating is available on a first-come basis. All celebrity performances are included in the price of your admission ticket. 

The Jacksonville Home + Patio Show is your source for home improvement ideas, project inspiration, and expert advice. Whether you’re joining us at the Prime Osborn Convention Center with a specific project in mind or just looking for some inspiration, our local home professionals have you covered. With over 250 booths to explore and several unique feature displays to enjoy, plan to spend a few hours at the show. Wear comfortable shoes, bring a pen and paper to take notes, and have some cash on hand just in case a vendor doesn’t accept plastic (although most will). The Jacksonville Home + Patio Show is your chance to meet with industry professionals to talk about your home, see informative presentations from celebrity guests, and purchase products and services to help create your dream space. 

There is an ATM located in the Prime Osborn Convention Center.