I'm unable to find my tickets!
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Where do I purchase tickets?
Tickets can be purchased on this site to save time and avoid lines. Tickets can also be purchased at the box office.

Are discounts available?
Yes! You can save $2 on an adult ticket when you buy online.

Is parking available?
The Convention Center has on-site parking for nearly 1,000 cars, with additional spaces within easy walking distance. On-site parking is located behind the building. The Prime Osborn Convention Center charges $5.00 for parking.  Prime Osborn Convention Center Parking Map

How do I find a particular exhibitor at the show?
There will be show guides at the front of the show with the exhibitors listed alphabetically in each section along with the corresponding booth number.  

Is reserved seating available to see the celebrities at the show?
No, seating is available on a first-come basis. All celebrity performances are included in the price of your admission ticket.

How long should I plan to stay at the show?
The show can take between two to four hours to see, depending on your itinerary, goals and objectives. We recommend that you plan to spend a bit more time visiting with exhibitors, as they are quite varied and can serve as a valuable resource for your home improvement  questions.

Is food available at the venue?
Yes, snacks and beverages are available for purchase at the Savor...Jacksonville concessions. Please note no outside food or beverage is allowed.

Are wheelchairs available?
Yes, wheelchairs are available for use free of charge on a first come, first serve basis with proper ID. The Jacksonville Home & Patio would like to thank Total Care Medical Service (904-730-7285) for supplying our guests the wheelchairs at no charge.

Can I bring my pet?
No, only service animals are permitted at the facility.

There is an ATM located in the Prime Osborn Convention Center.

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